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Contact Us


Shaftesbury Hotels London welcomes your comments or questions. Please contact us at the numbers below.

US Toll-Free: 1-877-898-1586
Canada Toll-Free: 1-877-898-1586
Europe Freephone: 00-800-868-36266
UK Freephone: 0800-019-4066
Elsewhere: +44 (0)20-7745-1212/ +44 (0)20-7479-2255



The Shaftesbury Hotels London
27 Devonshire Terrace,
Paddington, London W2 3DP
United Kingdom



Fax: +44 (0)20-7745-1221
Email: info@shaftesburyhotels.com

For Reservations please contact:
reservations@shaftesburyhotels.com

For Guest Recommendations and Guest Comments please contact: customercare@shaftesburyhotels.com  

For Sales & Marketing please contact:
sales@shaftesburyhotels.com  

For Premier Club Rewards please contact:
customercare@premierclubrewards.org

For Human Resources please contact:
hrd@shaftesburyhotels.com

For Corporate Relations please contact:
info@shaftesburyhotels.com

For Conferences & Events please contact:
mice@shaftesburyhotels.com

For directions to individual Shaftesbury hotels, please contact the hotel property.

BW Shaftesbury Premier London Piccadilly
Tel: 00 44 20 7871 6000
Fax: 00 44 20 7262 4661

BW Premier Park Grand London Kensington
Tel: 00 44 20 7370 6831
Fax: 00 44 20 7262 3553

Park Grand London Hyde Park
Tel: 00 44 20 7262 4521

Fax: 00 44 20 7706 1288

Shaftesbury Premier London Paddington
Tel: 00 44 20 7723 3434
Fax: 00 44 20 7262 3910

BW Shaftesbury Paddington Court London
Tel: 00 44 20 7745 1200
Fax: 00 44 20 7262 7481

Park Grand Paddington Suites
Tel: 00 44 20 7745 1200
Fax: 00 44 20 7262 7481

Hyde Park Premier London Paddington
Tel: 00 44 20 7262 0111
Fax: 00 44 20 7706 7315

Paddington Court Rooms
Tel: 00 44 20 7745 1200
Fax: 00 44 20 7262 7481

Shaftesbury Suites London Marble Arch
Tel: 00 44 20 7258 7542
Fax: 00 44 20 7723 5467

Executive Rooms by Shaftesbury
Tel: 00 44 20 7370 6831
Fax: 00 44 20 7262 3553

London Premier Kensington
Tel: 00 44 20 7370 1445
Fax: 00 44 20 7706 3501

London Premier Notting Hill
Tel: 00 44 20 7792 1414
Fax: 00 44 20 7262 1537

The Metropolis London Hyde Park
Tel: 00 44 20 7723 7723
Fax: 00 44 20 7706 3657

Park Grand London Paddington
Tel: 00 44 20 7298  9800
Fax: 00 44 20 7262 6160

Grand Royale London Hyde Park
Tel: 00 44 20 7313 7900
Fax: 00 44 20 7262 1262

BW Plus Park Grand London Heathrow
Tel: 00 44 20 7745 1212
Fax: 00 44 20 7262 6100

Shaftesbury Hyde Park International
Tel: 00 44 20 7985 8300
Fax: 00 44 20 7706 3657