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Hotel Reservation

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Please advise the Name of the Hotel you have
stayed at  :		  
Title  
Guest Name  
Email Address  
How did you find us?(Eg. on Google,Yahoo,
Through a friend,newspaper/magazine
advertisement,etc)		  
Have you previously used our services?
  Yes     No  
 
Please tell us about the purpose of your stay
  Business     Leisure  
 
How many times a year do you stay in
a hotel in london
 1-3     4-6     7-10     10+  
 
 
  Excellent Good Fair Poor
Overall satisfaction with
the quality of the accommodation
Overall satisfaction with the
quality of services
   
Guest Services/Staff
  Excellent Good Fair Poor
Reservation Process
Check In/Checkout
Reception Staff Attitude
Overall Staff Friendliness & helpfulness
Comments (Maximum 250 word)
         
Hotel & Guest Room
  Excellent Good Fair Poor
Decor
Cleanliness of guest room
Overall Cleanliness of the Hotel
Breakfast Quality
Free broad band service
Interactive TV service
Room facilities
Everything in working order
Maintenance Issues
• Comments (Maximum 250 word)
Is there any employee you would
like to acknowledge for   their exceptional service”
Comments (Maximum 250 word)
Please advise us of your   recommendations which will   help us improve the quality
of   our services
What features / facilities did you like
best about the hotel? (Maximum 250 word)
Are you a member of Premier Club Rewards? Yes    No
   
 If not would you like to  JOIN NOW ?  
Your Birthday    
• Would you like to send Premier
Club Rewards link to a friend?
Would you like to receive Free
Stay Room Nights Offers.  		 Yes         No  
   
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